Bulk & Commercial Deliveries
How We Deliver Your Custom Packaging
For our B2B and custom packaging clients, deliveries are made via commercial trucks. To protect your order during transit, all goods are securely strapped and stacked on pallets.
Custom Box Delivery Requirements & Forklift Access
Due to the commercial size and weight of custom packaging runs, we require a delivery point with clear truck access and a forklift on site.
No Forklift? If you do not have a forklift available, please ensure your staff is prepared to assist our driver in hand-unloading the goods.
Important: If adequate access or able-bodied assistance is unavailable, it will result in a failed delivery. In these instances, goods will be returned to our depot for you to collect, or re-delivery fees may apply.
Our Delivery Areas
We service the Greater Melbourne Metro area daily. If you are located in regional Victoria or interstate, we can arrange custom freight solutions for large volume orders, or you can arrange collection from our warehouse. Your specific freight requirements will be discussed and factored into your custom packaging quote.
Collection & 3rd Party Transport
Click & Collect from our Braeside Warehouse
If you prefer to arrange your own transport, you are welcome to collect your custom run directly from our Braeside manufacturing facility.
Pick-Up Location: 18 Industrial Drive, Braeside VIC 3195
Collection Hours:
Monday to Thursday: 8:00am to 3:00pm
Friday: 8:00am to 1:00pm
Important Collection Rules
Wait for Confirmation: Because your boxes are made to order, please do not dispatch drivers or arrive at the warehouse until your account manager has sent an email stating your order is packed and ready for collection.
Using 3rd Party Freight & Couriers: If you are booking a third-party transport provider, please ensure they have your company name and order reference number. We will have your pallets clearly marked for their arrival.